Your User Account

If you follow good password management, you won't use the same passwords on mutliple websites.  That means it's easy to misplace or forget your passwords.  (Okay, if you're like most people, you do use the same password across multiple sites...and you still forget them  now and then!)

This video shows you how to get temporary access to your account so you can reset your password.

This video walks you through how to change your password.

Why would you ever change your password?  Well, if the site creates your account for you, it will give you a very secure password; but that password will be difficult for you to remember.  So you'll want to log in and change it to something you will be less likely to forget.

This help video shows you how to access the various features in your user account.  These include:

• Downloading MP3 files
• Reviewing your orders
• Reviewing or submitting support tickets

If you have a high-speed internet connection, you can improve the quality of this video
by raising the playback resultion from to "720p", or by viewing it in full screen mode.

You do not have to create your own account on this website.  The site will setup your account for you the first time you place an order.  This vdieo demonstrates the process, including showing when and where the system displays the username and password it assigns to your account.

The video then shows you how you can manually create your account yourself.